Snowdrop Independent Living is proud to be a member of the British Healthcare Trades Association (BHTA). Founded in 1917, the BHTA has been championing better healthcare for over 100 years.
As members of the BHTA, we have voluntarily committed to their Code of Practice, the first and only code in the healthcare industry to be approved by the Chartered Trading Standards Institute (CTSI). This demonstrates our dedication to going above and beyond our legal obligations to you, meaning that as a customer, you can be confident we are a company you can trust.
• You will always be treated with respect, compassion and dignity
• We will only recommend products and services that meet a genuine need
• We will never pressure sell to you
• You can always expect a high standard of after-sales service
Buying a product or service from a member of the BHTA also gives you an extra layer of consumer protection. We always hope you are more than satisfied with the service you received from us, but in the unlikely event that you feel you were treated unfairly at any point in the process, the BHTA will act as a free, impartial consumer reconciliation service.
By being part of the BHTA you can trust in us to provide the right solutions for you whether that’s anything from a walking stick to a stairlift. To find out how we can help you, pop into your local branch or call us on 0333 200 1337.