We would like to start introducing you to the team members who make Snowdrop Independent Living what it is today.
Meet Elaine! Elaine has worked as a Retail Assistant at our Brierley Hill branch for 8 years and over that time, she has gained in depth knowledge of the range of mobility aids and services that we offer here at Snowdrop.
An enthusiastic individual who is ever so kind to everyone she meets, Elaine loves spending her spare time reading classic books, such as Jamaica Inn by Daphne Du Maurier, or knitting blankets for family and colleagues.
Elaine knows the ins and outs of the business but has also established strong relationships with the Brierley Hill community.
As a Retail Assistant, she looks forward to the diversity of the role, where two days are never the same. When asked about the most common challenge and how she overcomes it, Elaine explained:
“I think it would be were the customer does not know what they want. I have been there and I can pass my experience to help in this type of situations.”
“We like to make it easy for them by offering advice, giving them a shoulder and treating them like a friend or family member”, she concluded.
Consequently, to make sure that you find the right product or service for your needs, Elaine may ask a few questions during your visit. This is to make sure our customers are getting the right products, for the right reasons, creating an effortless service journey.
Situated along the A4036, our Brierley Hill branch is conveniently placed at the entrance of Sterling Park, with parking always available. Majority of our products from scooters to power chairs, pressure cushions to rollators, are all stocked on site and can be demonstrated upon your visit.
Elaine and the team look forward to welcoming you to the store.