VAT Exemption

The majority of products supplied by Snowdrop Independent Living are designed specifically for the relief of chronic illness or disability and as such, may be purchased by those eligible, at a price that does not include VAT at the current rate. Please note, VAT relief does not apply to all our products. Products which are eligible for VAT exemption are shown with the VAT exempt price – if there is no VAT exempt price, the product is not eligible.

Who is eligible for VAT relief?

You may be eligible for relief from VAT if you suffer from a chronic illness or long term disability and are purchasing goods for personal and domestic use, which are relevant to your disability.

Please call us on 0333 200 1337 if you have any queries or are unsure if you are eligible.

In order to be eligible, you will be required to complete a simple declaration form for Customs and Excise, which is a part of the online ordering process.  If you are not ordering on-line, you will need to download the from from the following link and return it to us as soon as possible for us to process your order.

You can find more information in the “VAT Relief for People With Disabilities” leaflet which can be obtained online at www.hmrc.gov.uk/vat/sectors/consumers/disabled.htm, or  by contacting HM Customs directly:

HM Customs and Excise
Dobson House, Regent Center,
Gosforth, Newcastle upon Tyne, NE3 3PF

Tel: 0845 010 9000
(open 8am to 8pm Monday to Friday)