Frequently Asked Questions
Do I have to pay for a quotation?
No! Our stairlift quotes are completely free, and are no obligation
Does someone have to visit my home for me to get a stairlift quote?
Not necessarily! We have a ‘Virtual Stairlift Survey’, that allows you to input the measurements of your staircase, so you can receive an approximate quote to your inbox within 24 hours. There is also the option to have a video call with one of our advisors, where you can receive a quote via video, no measurements needed! However, all quotes given will be approximate and may be subject to change once an engineer takes formal measurements. This is when your formal quote will be given. You can learn more about the virtual process here.
Can I hire a stairlift?
Yes! We do offer stairlift hire, as a good solution for those who may only need a stairlift solution for a short amount of time. For more information on hiring a stairlift, you can visit our hire page here.
How much does a stairlift cost?
Due to the types of stairlifts and bespoke options that we offer, prices of our stairlifts do vary. However, you can read a little more about our prices at the bottom of this page.
What if I have narrow stairs?
Our engineers have wide experience in fitting stairlifts into the smallest of spaces. Slim aluminium rails and fold-away seats can make stairlifts possible whatever the staircase.
Are stairlifts noisy?
Not at all! The stairlifts have a battery powered motor which ensures a quiet and smooth ride.
What happens in the case of a power-cut or fire?
As the stairlifts are battery powered, they will run in the case of an emergency. The stairlift will ensure it stores enough battery so you can use the stairlift safely until the power is back on.
Is it disruptive to have a stairlift installed?
Our engineers will fit your stairlift over the treads of your stairs, so there shouldn’t be any mess or disruption to your staircase. We will ensure your home is just like it was when we arrived!
Do you offer plans for the servicing of stairlifts?
Yes! We offer 2-5 year stairlift maintenance plans to ensure you never miss a service. This helps to keep your stairlift in tip-top condition and avoid issues or problems with the operation of your stairlift.
Stairlift pricing will depend on the measurements of your staircase and the type of stairlift you need. Straight stairlifts can be as affordable as £1649, and curved stairlifts can start at £4500 depending on the number of curves in your staircase.
Contact your local showroom to book a free quote, or use our booking tool below.