Maintenance

Why do you need a Maintenance Plan?

When you purchase your new mobility products, our maintenance plans ensure you can remain confident that we are here to help, support you, and keep your products in brilliant condition. Our fantastic deals in maintenance include support from our team of experts, who are ready to make sure that your equipment is always up to the high standards that we aspire to.

Whilst we help you through any purchasing decision, to make sure the solution is perfect for your needs, our maintenance and after-sales care offer you that extra piece of mind and comfort.

Benefits of a Maintenance Plan:

Servicing of mobility products is often best left to a professional who has the relevant knowledge and tools to do a thorough and reliable check of your item. Our engineers have years of experience maintaining and servicing mobility products, and will ensure your item is in an excellent, safe working order. Here are just some of the benefits of having a maintenance plan with us:

  • Never forget a service again! Once your next service is due, a member of our friendly staff will contact you to arrange a suitable date and time for your service.
  • You can choose the length of your plan, tailoring to your needs.
  • Helps maintain the safety of your product – particularly those that are going to be used on the road (e.g mobility scooters).
  • Gives you peace of mind knowing that your products are maintained and supported throughout your use.

How Our Maintenance Plans Work

We have a number of maintenance options for different lengths of time, and for both new and used products. Our plan means that you’ll be getting a maintenance plan that’s value for money.

We currently offer maintenance plans for stairlifts, scooters, power chairs, riser recliner chairs, profiling beds and track hoists.

Equipment is serviced each year for the term of the cover, the last service is carried out at the end of the term so the customer can then renew the maintenance plan without the need for a service.

All used equipment is serviced at the end of the 12-month term so the customer can then renew the warranty. They must be serviced before the start of the cover.