Here at Snowdrop we are committed to doing everything we can to help everyone who comes through the door.
A recent example of this was when Zoe came into our Hall Green branch just before Christmas. Zoe explained to branch manager Julie, that her Mum had a stairlift from another supplier that was having some issues and whilst the original supplier had made several attempts to repair it, they were still experiencing problems.
Thankfully one of our expert engineers, Ayrron was in the Hall Green branch at the time. As Zoe’s Mum lived locally, Ayrron was able to get round there the same day and he spotted the issue straight away. Despite the handset for the stairlift being misplaced, the Hall Green branch had one available which Ayrron could use and before long, the stiarlift was repaired and fully functioning again. Needless to say, both Zoe and her Mum were delighted…as were Julie and Ayrron when they were gifted a tub of Quality Street to say thank you!
If you have a stairlift that needs repairs or servicing, no matter where it was purchased, get in touch with your local branch or drop us an email and we’ll be happy to help.