Since opening the first retail store in the Welsh town Haverfordwest in 1999, Snowdrop Independent Living has grown from one store to seven in the West Midlands and South Wales following the Management Buy Out led by Chairman Kevin Bounds and Managing Director David Morgan.
Snowdrop Independent Living Timeline
Snowdrop Independent Living with its headquarters based in Haverfordwest, Pembrokeshire started as a retail shop then quickly expanded into two divisions adding the engineering department carrying out installation and home adaptation work for private clients and local authorities.
The capability of engineering department is what set us apart from other mobility retailers. Our ethos is providing only the right equipment for the right reason in order to achieve maximum wellbeing and mobility for our customers.
Snowdrop Independent Living Retail Support
Snowdrop Independent Living Customer Support
In year 2000, we became a member of BHTA which means that we commit to the BHTA Code of Practice. The British Healthcare Trades Association (BHTA) is the only one in the healthcare industry to be approved by The Chartered Trading Standards Institute.
A new management team was formed and strengthened under Operations Director Sally Inglesant who retired in September 2021 after 21 years of service. In February 2019, with the support from the Development Bank of Wales, the new management team took Snowdrop Independent Living to a new era and new territory. At the start of 2020, there were three additional Snowdrop Independent Living stores opened in Birmingham, Wolverhampton and Brierley Hill.
Snowdrop Independent Living continues to promote equality and healthy ageing, working with the third sector organisations such as Age Connects, Age UK, Barry Rotary Club and many Care & Repair branches, we are proud to be a key provider of care in the community.
"New stairlift installed today by Scott the young man was polite and very efficient he explained fully how to use new lift I thank all staff at snowdrop Olivia and Suzanne who I spoke to on the phone were very reassuring and helpful "
"The crutches I have been given are so much more comfortable than the ones provided by the NHS. By having the cushion ferrells I no longer have shoulder or back pain. The moulded soft handles are so much better for my hands as I have OA in them also. I have also been informed that I walk better with them. "
-Maggie West, Haverfordwest
"I have found the sticks to cushion the walk on tarmac, they are comfortable to hold and, because they have straps I can hang them from my wrists to enable me to look at things whilst out shopping. My posture is more even and my shoulders ache less. My step total for last week was improved - 33,219, we were in London and walked a lot - the new sticks definitely helped"
-Cath Morgan, Haverfordwest
"I bought my rollator from Snowdrop years ago and had great service choosing the best model for me, and the product is still doing well around 4 years on. When my electric wheelchair broke (due to a cable getting caught and damaged), the engineer, Ben, came to my home and repaired it within an hour, and the charge was very reasonable. I could not recommend them enough."